Apple beefing up phone support with about 450 telecommuters PDF Print E-mail

Apple beefing up phone support

The company has been advertising job openings for "Apple At Home Experts." It could merely signal growing popularity of the company's products, but the large influx of support personnel may indicate that something unexpected is coming.

Apple is fortifying its phone-based support team with as many as 450 "Apple At Home Experts," or remote tech support staff, according to recent job ads from the company. The boost could be due to new iPhone hardware expected to be released this summer, though there is reason to believe that it may be due to an as-yet-unrevealed new product introduction.