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Old 01-11-2008, 10:52 PM
Lord Sesshomaru's Avatar
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Printer Out of Paper Error

I have a hp deskjet 3650. I've had about it about three years, and it's been pretty reliable. Well tonight I went to print something and got a printer out of paper error when there was still plenty of paper in the tray. I tried loading different paper, printing different documents, resetting it as default printer, went through the hp diagnostic software, didn't help at all. So I uninstalled it and reinstalled the printer along with the drivers, and I still got the out of paper error when there was paper in the tray. hp's official site didn't turn up anything official, neither did Google for my model printer. Does anyone have any ideas?
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Old 01-11-2008, 11:14 PM
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Best bet, is that its sensor has gone back. I go thru printers like crazy cause I print about 300 pages a day. Its nothing bad, it just happens. Just like car and milage.
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Old 01-12-2008, 01:05 AM
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Yeah that may well be the case. I did a bit more digging and found the hp page which deals with the problem. I uninstalled and reinstalled a couple more times, opened the rear access bay and cleaned the rubber rollers, cleaned the contact points on the color ink cartridge with a cotton swab, and used the clean cartridge utility that's packaged with the hp software. Now it will print in black and white, but color just produces a blank page. The color ink cartridge has never been replaced in 3 years, I always print from the black cartridge, none of my professors ever cared. So it might be a sensor issue or it may just be the color cartridge is shot. I almost never print in color, so I'm not too worried. It's not worth spending $40 on something I'll never use just to test if it works.
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