Hey guys!

I've been having some computer issues..... I logged on my computer Thursday, and my System Mechanic kept giving me errors about ntdll.dll when it attempted to scan the registry. So, I tried to unregister the dll, but it couldn't find the service point, or something similar to that. I tried to restore, and it let me, but I still had the error, so I said, ehh, I'll reinstall it later, only thing is, now I have no sound! I scanned with several things, including Spybot and HTJ, but I don't see any sort of virus! Im running Windows XP SP2, 1 GB ram, 2.19 GHz AMD Athlon 3000+ processer. I have no sound card, I use the multimedia controller built into my motherboard. Any help is appreciated, it sucks having no sound. Also, just to avoid further questioning, I have uninstalled and reinstalled sound drivers, but nothing worked.
Heres my HJT log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:26:03 PM, on 7/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\Program Files\iolo\System Mechanic\IoloSGCtrl.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\iolo\AntiVirus\ioloAV.exe
C:\Program Files\iolo\System Mechanic\SystemGuardAlerter.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\iolo\AntiVirus\iAVEmailScanner.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [LXDBCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXDBtim e.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [iolo AntiVirus] "C:\Program Files\iolo\AntiVirus\ioloAV.exe"
O4 - HKLM\..\Run: [SystemGuardAlerter] "C:\Program Files\iolo\System Mechanic\SystemGuardAlerter.exe"
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} - http://h20270.www2.hp.com/ediags/gmn...tDetection.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo Product Update Service (ioloProductUpdate) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - C:\Program Files\iolo\System Mechanic\IoloSGCtrl.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxdb_device - - C:\WINDOWS\system32\lxdbcoms.exe
O23 - Service: UPnPService - Magix AG - C:\Program Files\Common Files\MAGIX Shared\UPnPService\UPnPService.exe

--
End of file - 6674 bytes

I dont know which sound controller you have, but best option I can give you is to download all the main sound drivers.

Realtek
Via

Another thing you can do, is look up the motherboard model #. Of if its a premade PC, (ie. Dell, Compaq, HP) search their site for the audio driver.

__________________
Xbox 360 - 2 Games - 2 Controllers - 120GB Elite - Dead
PS3 - 23 BD Games - 13 PSN Games - 9 Controllers - 320GB - Alive
Wii - 6 Games - 4 Wiimotes - Alive
PC - Overkill - God like :]

Gaming Generations | XnogarD Production - Soon!!!

I think I can solve this in 10 seconds or less. Did you install the ATI HD Audio drivers along with your video card? To check, go to start-->control panel-->sounds, speech, and audio drivers-->sounds and audio devices-->audio and set your onboard motherboard sound to the default sound playback device. This will most likely be realtek depending on your motherboard manufacturer. Click apply and hit ok. Then update the drivers for your motherboard (best to use the mobo manufacturer's website) if that doesn't solve the problem.

__________________

Alright... I tried everything, and no, it doesn't work. I have some info though!

My computer is NOT premade, it is a custom computer I made... it has an ABit motherboard on it... I tried to get sound drivers but the download didn't work
My audio controller: VIA VT1616i @ VIA AC'97 Enhanced Audio Controller

Sound helps ALOT, so if you can help me at all, I'd appreciate it. If needed, I'll post an Everest computer report... if your not familiar with the program, it tells you hardware information about your computer.

I'm not exactly sure what to think... I don't know if its a virus or not, because I find it funny I can't do a system restore. So... Please help!

~Kev

In the control panel, under sound and audio devices. Is it enabled, or is everything greyed out?

__________________
Xbox 360 - 2 Games - 2 Controllers - 120GB Elite - Dead
PS3 - 23 BD Games - 13 PSN Games - 9 Controllers - 320GB - Alive
Wii - 6 Games - 4 Wiimotes - Alive
PC - Overkill - God like :]

Gaming Generations | XnogarD Production - Soon!!!

Its all greyed out.

Then it is a driver issue, or a required system file is missing or damage.

Only way to fix it is to do a repair install. What it will do is reinstall windows, but leave all your files and application intact.

Read more here on how to do a repair install.

__________________
Xbox 360 - 2 Games - 2 Controllers - 120GB Elite - Dead
PS3 - 23 BD Games - 13 PSN Games - 9 Controllers - 320GB - Alive
Wii - 6 Games - 4 Wiimotes - Alive
PC - Overkill - God like :]

Gaming Generations | XnogarD Production - Soon!!!

Um... I don't actually have a Windows disk anymore... so this isn't an option :S

It makes me wonder why my sound just suddenly stopped working after I restored it to a week earlier.... hmmmmm..

What if I bought a sound card? Would that work?

Thats a 50/50 thing if you get a sound card. Cause the main sound kernel could be damage, or cannot be loaded correctly cause a file it needs maybe missing.

Can you ask a friend with the same windows for the CD if they have it. There are ways to get it, we all know that. But im not going to go in-depth to that

System Restore, doesn't always work, cause it will only repair minor damages.

__________________
Xbox 360 - 2 Games - 2 Controllers - 120GB Elite - Dead
PS3 - 23 BD Games - 13 PSN Games - 9 Controllers - 320GB - Alive
Wii - 6 Games - 4 Wiimotes - Alive
PC - Overkill - God like :]

Gaming Generations | XnogarD Production - Soon!!!

Thanks for this solution, I'll go to my Aunt's house tomorrow and pick up her copy of XP, and I'll post the results.